OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
96 ratings and 63 comments received in the last 90 days.
18 February 2025
Cameron was informative and helpful
07 February 2025
All the staff were great, including Sam (I think that's his name) who showed me all the techy side of the car before I drove it away.
04 February 2025
Very happy with the car
31 January 2025
Excellent service from SandfordThompson Mini sales Executive. Also from Sam, who went through the technology in the car.
11 January 2025
Amazing, outstanding, Sandy is an exceptional fella, a credit to mini.
02 January 2025
Great Customer service
21 March 2025
Everything went well
19 March 2025
Great help from Donna. Always returned my calls. Donna went the extra mile to schedule me in to fit my travel plans and timing.
18 March 2025
Good people doing an excellent job
17 March 2025
Staff were very friendly & helpful. Receptionist Sam & Donna were excellent.
17 March 2025
Could have been told in advance of the work on the showroom. I booked a while you wait appt so as not to waste annual leave. Unable to work in tge showroom as no power socket available
16 March 2025
The recent service went fine
16 March 2025
Fast and efficient service
15 March 2025
Completed service and repair in accordance with quotation.
15 March 2025
Excellent service.
13 March 2025
I was kept informed of what was happening with my Mini and when I collected my mini the person I dealt with was very pleasant and helpful
10 March 2025
Staff always make you feel special and are professional, polite and extremely helpful. They are patient and understanding and take time to give you all the help, advice and support needed.